AI agents

AI agents that do the work, not just talk about it

Abdur Rehman is an AI agent developer who builds custom agents that work inside your business: they read your CRM, database and APIs, take the actions you approve, and hand off to a person when judgment is needed. His AI work runs in production inside FindRE, a CRM for real-estate investors where AI writes call summaries, drafts replies and works the pipeline through an MCP server.

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This is for you if

  • Your team repeats the same judgment-light task all day: summarising calls, drafting replies, sorting leads, filing updates.
  • A chatbot is not enough, because the work involves doing things in your systems, not just answering questions.
  • You tried an AI demo that looked great and then fell over on real data.

What you get

An agent with a clear job

One well-defined job, the tools it may use, and the things it must never do. Narrow agents are the ones that work.

Tools built on your systems

Each action the agent can take is a small, permissioned tool on top of your CRM, database or APIs, with an MCP server where it fits.

Guardrails

Usage limits, cost tracking, logging of every action, and human approval before anything important changes.

Deployed on your accounts

It runs on your infrastructure with setup notes and a walkthrough, so your team can run, monitor and adjust it.

What can an AI agent actually do for a business?

An AI agent can take over work that follows a pattern but still needs reading and writing: summarising a call and filing the next step, drafting a reply for a person to approve, sorting and enriching new leads, or answering a question by looking things up in your own systems.

The difference from a chatbot is action. An agent uses tools, which are small functions connected to your software, so it can update a record or schedule a follow-up instead of only describing what should happen.

  • Sales and CRM: call summaries, reply drafts, lead research, pipeline updates
  • Customer service: answers using the tools and records you give it, with a handoff to a person
  • Operations: reading documents and notices, extracting the details, filing them

How do you keep an AI agent safe and predictable?

By giving it less power than you think it needs. The agent only gets the tools you approve, every action is logged, spend is capped, and anything that matters waits for a person to confirm.

I test agents against your real examples before launch, because the hard cases in your data are where demos break.

Which AI models do you use?

Claude, OpenAI models, or several through OpenRouter. I choose per task based on quality, speed and cost, and build it so you can switch models later without a rewrite.

Where I’ve done this

FindRE deal pipeline showing leads moving through acquisition stages

FindRE

AI writes call summaries, suggests next steps and drafts replies inside a live CRM, and an MCP server lets AI assistants work the pipeline.

How a project goes

  1. Agree the job

    We define what the agent does, which tools it may use, what it must never do, and what a good result looks like.

  2. Design the tools

    I map each action to your APIs, choose the model, and plan permissions, limits and logging.

  3. Build and test on real examples

    You get a staging link early. I run it against your own data and fix weak answers and edge cases.

  4. Launch and hand over

    It goes live on your accounts with limits and logs switched on, plus notes and a walkthrough.

Questions people ask

Straight answers. If yours is not here, ask me.

Ask me directlyI read and answer every message.

Can the agent take actions, or only answer questions?

It can take actions such as updating records, creating tasks or drafting messages, through tools built on your APIs. It only gets the actions you approve.

Is my data safe?

The agent only gets the permissions you approve. API keys stay on the server, actions are logged, and I can add human approval before anything changes.

What does an AI agent cost to run?

AI usage is billed by the model provider, based on how much the agent reads and writes. I add usage limits and cost tracking so you can see and cap your spend.

How do I get an AI assistant built for my business?

Pick one job it should do and the systems it needs to touch, then talk to someone who has shipped agents on real data. The first call with me is about the job, not the model. You leave with a written scope and a fixed quote.

How does pricing work?

After a short call I send a fixed quote for an agreed scope, so you know the cost before work starts. Larger builds are split into milestones.

Do I own the code?

Yes. The code lives in your repository and runs on your accounts. You own the code, the accounts and the data, so you are never locked in to me.

Guides on this

AI development

Summaries, drafting, voice-to-notes and document extraction, added to the product you already run.

Automation

Forms, CRM, accounting, email and AI connected, so routine work happens without anyone re-typing it.

MCP servers

Safe, permissioned tools that let Claude and other AI assistants work with your product’s data.

Have a process eating your team’s time?

Tell me about it. I’ll tell you straight whether AI is the right answer.

You’ll talk to me directly.On the call and in every message.

Or email hello@abdurrehman.dev